Privacy Policy

1. Data controller

(hereinafter referred to as "the Controller" or "we") is the controller of personal data for the data collected through the website www.cristiannicolae.ro.

2. What data we collect

a) Data you send us directly

When you fill in a contact form on the Site, we collect:

• First and last name
• Email address
• Phone number
• Any additional information you choose to include in your message (e.g. business name, type of service you're interested in)

b) Data collected automatically, through cookies and similar technologies

When you browse the Site, we automatically collect, through analytics and marketing tools:

• Google Analytics — data about how you use the Site (pages visited, time spent, device, approximate geographic location, traffic source).
• Meta/Facebook Pixel — data about your interaction with the Site, used to measure campaign effectiveness and, where applicable, to show relevant ads on Facebook/Instagram.

Full details about cookies can be found in the Cookie Policy.

3. Purpose of processing the data

We use your data to:

• Respond to requests submitted through the contact forms and discuss the services offered;
• Improve the Site, based on the analysis of browsing behavior (Google Analytics);
• Measure the effectiveness of online promotional campaigns (Facebook Pixel) and, where applicable, show relevant ads;
• Comply with legal obligations, where applicable (e.g. accounting records, for clients with whom contracts are concluded).

4. Legal basis for processing

We process your data based on:

• Your consent — for analytics and marketing cookies (Google Analytics, Facebook Pixel), given through the cookie banner;
• Legitimate interest — to respond to requests submitted through the form and maintain a communication relationship with people interested in our services;
• Performance of a possible contract — if your request develops into a contractual collaboration;
• Legal obligation — for keeping financial-accounting records, in accordance with applicable legislation.

5. How long we keep the data

• Data submitted through the contact form is kept for a reasonable period, necessary to handle the request.
• Data collected through analytics/marketing cookies is kept according to Google Analytics' and Meta's (Facebook Pixel) own policies — see the Cookie Policy for details and durations.
• Data needed for tax/accounting records (if a collaboration results) is kept according to mandatory legal deadlines.

6. Who we share the data with

Your data may be shared with:

• Technical service providers who host and maintain the Site (hosting, website platform);
• Google LLC (through Google Analytics), for traffic analysis;
• Meta Platforms, Inc. (through Facebook Pixel), for the analysis and optimization of marketing campaigns;
• Public authorities, if expressly required by law.

We do not sell or rent your data to third parties for commercial purposes.

7. Your rights under GDPR

As a data subject, you have the following rights:

• Right of access — to find out what data we hold about you;
• Right to rectification — to correct inaccurate or incomplete data;
• Right to erasure ("the right to be forgotten") — to request the deletion of your data, with certain legal exceptions;
• Right to restriction of processing;
• Right to data portability;
• Right to object — particularly to processing for marketing purposes;
• Right to withdraw your consent at any time, for processing based on consent (e.g. marketing cookies), without affecting the lawfulness of processing carried out before withdrawal;
• Right to lodge a complaint with the Romanian National Supervisory Authority for Personal Data Processing (ANSPDCP) — www.dataprotection.ro.

To exercise any of these rights, you can contact us at [email protected].

8. Data security

We take reasonable technical and organizational measures to protect your data against unauthorized access, loss, or accidental disclosure. However, no method of transmitting or storing data over the internet is 100% secure.

9. Changes to this policy

We reserve the right to update this Privacy Policy periodically. Any change will be published on this page, with the date of the last update.

10. Contact

For any question related to how we process your data, you can contact us at: